| Brussels
International Airport (Zaventem Airport)
Airport codes
BRU
Local Time
CET (GMT +1)
Address
The Brussels Airport Company
Brussels Airport
BE-1930 Zaventem
Belgium
Access
A direct train line connection with Brussels, Liege and Leuven.
It takes about 25 minutes from the airport to Brussels city
centre with the train or airport express bus number 12. For
train departures please see the Belgian railways web site:
www.b-rail.be
Distance from Brussels city: 14 km (9 miles)
The airport
can easily be reached by car. On the Brussels ring-road follow
the Brussels Airport signage. Allow plenty of time to arrive
at the airport during peak hours.
Geographical coordinates:
N 50° 54' 05"
E 04° 29' 04"
Airport Overview
Brussels is home to an international airport, built during
the second world war. Today the airport serves over 67 airlines
with more than 15 million passangers each year. The recently
re-branded Brussels Airport Zaventem (BRU) proudly markets
itself as a gateway into the very heart of Europe and lies
next to the municipalities of Brucargo, Melsbroek, Nossegem,
Steenokkerzeel and Zaventem. Brussels Airport is approximately
12 km / 7.5 miles north-east of the city centre and handles
upwards of 15 million passengers yearly.
Contacts
Airport
Information
For flight information please call: 0900 70000 (0.45 eur per
minute).
Facilities
Information
desk
The Brussels Airport information desk is situated in a central
position in the arrivals hall. The staff here will gladly
answer any questions about the airport facilities or direct
you to tour operators and airlines.
Opening hours
Monday through Sunday, from 6:00 a.m. to 9:00 p.m.
Restrooms / Toilets
Toilets
are available free of charge throughout the terminal and include
special facilities for the disabled. Most of them are equipped
for changing baby's nappy.
In departure hall 2, near the BRU Kidz play area you will
find dedicated toilet facilities for children including a
baby changing table.
Most toilet facilities are equipped with vending machines
from which you may buy sanitary towels and contraceptives.
Disabled facilities / Medical Facilities
Parking
spaces for the disabled
Disabled people who travel to the airport in their own car
can, while they're away, leave their vehicle in one of the
airport car parks. Every car park provides dedicated parking
spaces marked with the customary "Disabled Parking Only"
sign. These spaces are located as close as possible to the
exits of the car parks.
To be allowed to use these spaces, the vehicle is required
to display a disabled parking permit.
Assistance
dogs - guide dogs for the blind
As a general rule, dogs are not allowed in the airport terminal
building. For assistance dogs we gladly make an exception:
they are welcome to Brussels Airport. If you want to know
if assistance dogs are allowed in the cabin of a particular
flight, please check with your travel agent or airline.
Passengers
with reduced mobility who travel accompanied can borrow a
wheelchair at the airport. If you have someone who can push
the wheelchair, this will allow you to do some shopping at
ease or have something to eat or drink before proceeding to
the gate. You may leave the wheelchair at the gate. On arrival
at Brussels Airport wheelchairs are available in several places
around the piers which you may use to proceed to the exit.
Passengers
with reduced mobility who travel alone may apply for special
assistance to help them move about the airport. Assistance
provider Axxicom Airport Caddy will see to it that the passenger
is brought to the gate in a wheelchair. Requests for this
service need to be made in advance through the airline or
the travel agent.
Also inform your travel agent or airline in advance if you
bring and use your own collapsible or powered wheelchair.
Please ask them about special arrangements or any rules that
may apply. This is also important for the airport of destination.
Business
facilities
Brussels Airport offers several reception rooms for your meetings,
presentations and congresses for 2 to 600 participants.
Various
reception rooms in the Regus Skyport Meeting Centre Airport
Hotel and in the Sheraton Brussels Airport Hotel are available
and can be booked separately or can be set up prior to or
on arrival of your flight.
Catering and facilities in these rooms can be entirely geared
to your demands.
The PostPunt
/ Point Poste is situated in the louis delhaize supermarket
on the Arrivals floor.
The service can provide help in sending parcels, buying stamps,
etc.
Opening hours
From Monday to Friday from 9.30 to 11.30 am and from 3 to
5 pm.
Closed on Saturday and Sunday.
Baggage
Lockers
are available in the Public zone
Baggage lockers are available on level 0 - bus station on
the left against the façade for anyone leaving the
terminal via the Diamond.
The use of a locker cost € 7.50 for 24 hours.
Payment is made with coins of € 0.50, € 1 and €
2.
A change machine near the lockers exchanges euro banknotes
for coins.
Dimensions:
Width: 54 cm
Height: 89 cm
Depth: 80 cm
Transitzone-
Small luggage lockers are also available in the shopping area
of Pier A, ground floor and 1st floor. These lockers can also
be rented for short periods. The charge is:
€ 1 for 30 minutes
€ 2 for 1 hour
€ 3 for 2 hours
€ 5 for 24 hours
There are change machines at both levels that accept banknotes
of € 5, € 10 and € 20.
Oversized
baggage can also be deposited on level 0. To do so please
ring tel. +32 2 753 30 13 or use the interphone which is available
free of charge near the lockers.
Storage costs € 7.50 for 24 hours for 3 pieces of luggage
For every extra piece of luggage € 2.50 will be charged.
Lost luggage
If you lose any of your possessions at the airport, please
contact the Lost & Found Service.
Send an e-mail to lost.objects@brusselsairport.be or call
0900/700 00 (€ 0.45/min) from Belgium or +32 2 753 77
53 from abroad* to make an appointment to pick up your item(s)
or have them forwarded to you.
Calls will be answered 7/7 between 7 am and 10 pm.
Shops and restaurants
The airport
offers plenty of choice for shopping & refreshments in
both arrival & departure lounges.
Brussels
Café, a well known & recommened bar provides the
ideal setting for you to work your way through the beer menu
and discover why Belgium is world-famous for its beers.
Location 4th floor Departures hall
Products,
Beers, Aperitifs, Spirits, Wines, Hot & cold drinks, Hot
& cold snacks, Desserts & ice-creams
Contact
Autogrill
Phone +32 2 719 77 00
info.belux@autogrill.net
www.autogrill.be
Opening
hours
Monday through Friday: 10:30 am till 8:30 pm Closed Saturdays
and Sundays
Other services
First Aid:
The Brussels Airport pharmacy offers the full range of pharmaceutical
products that are commonly available in the classic pharmacies,
as well as a large variety of non-pharmaceutical care products
and accessories. Less common products will be available within
two hours after the order is placed.
Opening
hours
Monday - Friday : 7 am - 7 pm
Saturday: 8 am - 4 pm
Sunday: 10 am - 6 pm
Contact
Pharmacist Johan Van Hoey
Phone +32 2 753 20 23
Fax +32 2 753 20 24
Location
In the public area of the passenger terminal, on the 4th floor
next to the well-known Brussels Café.
Country
Information
Brussels
is the capital of Belgium and the administrative centre of
the European Union. This has earned the city the title of
the Capital of Europe. Brussels has been given its character
by the coexistence of French and Flemish culture, and it is
nowadays home to nationalities around the world, adding a
cosmopolitan flavour to its atmosphere. The vibrant atmosphere
of Brussels is further enhanced by picturesque medieval streets,
lively squares, beautiful boulevards, impressive monuments,
spacious parks, cosy cafés, interesting restaurants
and an active cultural life.
Speed
Limits
Built-up areas: 50 Km/h (30 Km/h in school areas)
National Roads: between 70 Km/h and 90 Km/h
Motorways: 120 Km/h
Speed traps, cameras and unmarked police vehicles are used
throughout the country to catch speeding motorists. Belgium
has a high accident rate, mainly due to speeding. Traffic
control authorities (autorités de contrôle du
traffic/verkeersinspectie) are strict, issuing heavy speeding
fines on the spot.
Speeding is heavily fined.
Side of
the road -
Drive on the right in Belgium, overtake on the left
Priority is given to the right; drivers must stop for traffic
joining from the right. Marked by an inverted "yield"
sign with a red "X" in the middle, the "priority
from the right" rule means that cars coming from the
right always have priority unless a yellow diamond sign or
other priority road sign has been posted. This does not apply
on motorways, roundabouts, and roads sign-posted with an orange
diamond within a white background
The legal minimum age for driving is 18 years
Trams have priority in Belgium, as do their passengers getting
on and off
Pedestrians have priority at pedestrian crossings
Every vehicle must be registered with the Vehicle Registration
Authority (Direction Immatriculation Véhicules, DIV)
before it can legally be on the road. Registration must be
updated when the vehicle's owner changes. There are also requirements
for registering trailers
It is obligatory to have at least third party vehicle insurance.
It is the car owner's responsibility to obtain the insurance
Valid Belgian, other EU country and International driving
licences (accompanied by a valid foreign driving licence)
are accepted in Belgium
Mobile cellular telephones may only be used with a "handsfree"
system
It's compulsory to wear a seat belt (ceinture de sécurité/autogordel)
including in the back seats if belts are fitted. It is the
driver's responsibility to ensure all passengers wear their
belts (and the driver will be fined if passengers are not
belted in)
Headlights must be used in tunnels, even during the day
Drivers involved in an accident must stop and help injured
people, collaborate in avoiding danger and other possible
accidents and call the police if there are injured people
or if the road cannot be cleared (Police Tel: 101)
Alcohol mg/ml -
The blood/alcohol limit in Belgium is 0.5 grams of alcohol
per litre of blood. The police have the power to carry out
random alcohol tests on drivers at any time, which drivers
cannot refuse. Drivers can request to wait 15 minutes before
taking a breath test.
A driver
found to have more than the legal limit of alcohol is fined
an amount that depends on the blood alcohol level. In some
cases the driver's licence may be confiscated immediately
or for a period of a few hours.
A person
who had their licence less than two years is subject to heavier
punishments and will always have his licence withdrawn if
caught driving under the influence of alcohol.
Drugs
& Driving
Anyone found to be driving under the influence of drugs is
punished.
As of 1 October 2010 saliva tests can be carried out on drivers
to detect if the person is under influence of drugs.
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